Lumana for hospitality security
Improve operations and elevate guest experiences
with modern, AI-powered video security.
Key benefits
Proactively respond to issues
Respond to unwanted events as they unfold with instant alerts powered by next-generation visual AI.
Create better guest experiences
Unlock new insight to enhance customer satisfaction and well-being with real-time data and reporting analytics derived from video.
Simplify security management
Reduce complexity and manage multiple cameras, locations, and users from a single, easy-to-use cloud-based platform.
Where comfort meets security
Hospitality security with Lumana
Enterprise-grade features. Always included.
Lifetime warranty for predictable system costs
Industry-leading AI features and capabilities
Hybrid-cloud reliability and performance
No port forwarding or VPN for secure access
Unlimited cameras, users, and cloud archiving
Bandwidth-friendly with real-time AI processing
Automatic updates for new AI and upgrades
Dedicated onboarding, training, and support
Frequently asked questions
How can Lumana improve the guest experience at hotels or resorts?
Lumana uses LPR to identify authorized guests' vehicles as they arrive, allowing staff to provide personalized greetings or automate gate access. Occupancy monitoring also helps manage pool areas, dining rooms, and lobbies to prevent overcrowding.
Can the system detect fires or smoke in large resort areas?
Unlike traditional sensors that wait for smoke to reach a ceiling, Lumana visually detects flames or smoke the moment they appear. This allows hospitality teams to respond faster in open areas or large banquet halls.
Does Lumana integrate with my existing hotel management or access systems?
Lumana features an open architecture and integrates with various third-party systems via API, including integrations for access control systems like Brivo and Genea.
How does Lumana help manage large crowds and bottlenecks during events?
Lumana provides real-time occupancy tracking with 99.5% accuracy, even in high-density environments like stadiums or theaters. Venue managers can monitor crowd flow through lobbies and concession areas on live dashboards, allowing them to redirect staff to bottlenecks or ensure compliance with fire safety limits instantly.
How can QSR managers use Lumana to improve drive-thru efficiency and speed of service?
Lumana’s AI analyzes vehicle patterns to track drive-thru queue lengths and wait times in real-time. Managers can receive alerts when queues exceed a certain threshold, enabling them to adjust staffing immediately to maintain high throughput and improve the customer experience.
