Lumana for retail security
Safer spaces, increased profits, and enhanced operations with modern, AI-powered video security.
Key benefits
Simplify video security at scale
Obtain unparalleled visibility and centrally manage video security across retail locations from an intuitive, AI-powered platform.
Reduce theft and shrinkage
Leverage computer vision intelligence to monitor your environment and operations, identify theft, and alert for suspicious behavior.
Use visual data for smarter operations
Detect unwanted events and use AI tools to obtain in-depth analytics for loitering, dwell time, foot traffic, and customer counts.
Safer facilities, greater efficiency
Retail security with Lumana
Enterprise-grade features. Always included.
Lifetime warranty for predictable system costs
Industry-leading AI features and capabilities
Hybrid-cloud reliability and performance
No port forwarding or VPN for secure access
Unlimited cameras, users, and cloud archiving
Bandwidth-friendly with real-time AI processing
Automatic updates for new AI and upgrades
Dedicated onboarding, training, and support
Frequently asked questions
How can Lumana help retail managers reduce shrink and theft?
Lumana’s Smart Search allows loss prevention teams to scrub through millions of hours of video in seconds using multi-parameter filters, such as searching for an adult male in a black shirt carrying a specific bag. This accelerates investigations into suspicious activity significantly compared to traditional systems.
Does Lumana provide insights into customer traffic and behavior?
Yes. Retailers can use occupancy tracking and real-time dashboards to understand peak traffic times, entrance/exit counts, and space utilization to improve staffing and store layouts.
Can I receive alerts for known offenders entering the store?
Lumana’s facial recognition allows you to upload "untrusted" lists and receive real-time alerts the moment a known offender is detected on-site, enabling a proactive response to potential theft.
Does Lumana help detect fraud or errors at self-checkout lanes?
By combining AI video analytics with POS integration, Lumana flags high-risk events like full carts bypassing self-checkout lanes. It also monitors for abnormal transaction amounts or registers opening without a customer present, allowing teams to intervene in real-time or build evidence cases with synchronized video timestamps.
Can I manage security across multiple store locations from a single login?
Yes. Lumana’s centralized cloud management allows you to view live feeds, manage alerts, and conduct searches across all your locations from one dashboard. You can create global "untrusted" lists so that if a known shoplifter is identified in one store, all other managers in the region are instantly alerted if that individual enters their location.
